Terms and condition of sale

These terms and conditions ("Agreement") apply to your purchase of computer systems and/or related Products and/or services and support sold from this site in the United Kingdom, the European Union, and other European countries ("Product") under the Trading Computers brand ("Falcon Systems"). By accepting delivery of the Product, you accept and are bound to the terms and conditions of this Agreement.

The products we sell are specifically designed for use by professional traders and those who aspire to be professional traders through the purchase of appropriate professional trading equipment. Trading the financial markets is generally intended to be a profitable enterprise and ultimately a path to comfortable self-employment. Our products are therefore sold as business/commercial products and NOT consumer products. The European Union and United Kingdom Distance Selling Regulations (DSR) do not apply to these products. If you do not accept this interpretation of the law then you must inform us immediately. By accepting your product at time of delivery you irrevocably accept your shipment as a business/commercial product and all aspects of these terms and conditions.

We extensively test our products with professional and near-professional trading software. Our equipment is also tested on business software. While we do not test our equipment on consumer software, in most cases it should perform very well. We do not warranty the product for use on non-trading or non-business software. At the same time we do not warranty software produced by other companies. Some software that is not completely tested may work on some computers and not others (like outs). We do not accept responsibility or liability for a single piece of software that does not run properly, UNLESS it is a widely used trading software (such as eSignal). In such cases we accept responsibility that it will work at least as well on our computers as on a new computer produced by a different company.
Payment terms are within Falcon Systems sole discretion, and, unless otherwise agreed to by Falcon Systems, payment must be made at the time of purchase.

We are not liable for loss of use or loss of data as a result of delivery delays or equipment failure.

Title shall pass from Falcon Systems. to you the buyer upon receipt of goods at destination, providing that the goods were not damaged during delivery. You must promptly notify us of goods damaged in delivery and follow the carrier's insurance procedures. We will repair or replace (see "Replacement" below) items damaged in delivery prior to final settlement by the carrier. Third parties designated by the buyer to receive goods do not diminish the transfer of title to the buyer.

You are liable for paying for the product under the terms of this agreement regardless of the success or failure of credit card processing or charge reversal by your credit card issuer. The Laws of the State of Wyoming and the United Kingdom shall govern all purchases. Where these laws conflict, the laws of the United Kingdom shall apply to items delivered in the United Kingdom and the laws of Wyoming shall apply to delivery of items in the United States of America. (Note that as of this date there has never been a dispute between Falcon Systems and any other person, business, non-profit, or governmental entity regarding any transaction).

Returns Policy

Prior to returning any Product you must obtain approval from us.

Allowable Return/Refund Period:

•Desktop computers: 30 days, subject to paying the delivery cost and the import tariff

Terms:

•The return period starts on the day you accept delivery

•The delivery cost will not be refunded.

•The import tariff will not be refunded by us or the delivery company.

• You pay to ship it back to us and MUST PROPERLY PACKAGE AND INSURE IT. If it is damaged during delivery, then you must get compensation from the carrier. We will cooperate with your claim processing as much as possible.

•You will not be refunded for items that cannot be resold due to damage, or missing accessories or documentation.

•Used keyboard and mouse items cannot be returned for a refund, they are yours once you touch them.

•Monitor Arrays have the same return policy as Workstations/Desktops

•If the exterior is scratched or damaged, then you will be charged for the cost of the case (Workstations/Desktops).

•If a components of a monitor array is scratched/damaged then you will be charged for replacement of that item.

•You will be charged for the replacement of missing parts and cables.

•No refund of special order parts that you requested for your computer.

Who pays for delivery

You pay to return the computer to us for a refund.

Responsibility for Damage

Alternative Policies